Senior Human Resources/Administration Officer

Job Description

Job Purpose

National Group of companies are looking for Senior HR/Administration Officer who has great knowledge and experience in the Human Resources Field.

The main role Senior HR Officer is to support all related HR/Admin matters to the National Group of Companies Offices.

 

Objectives of the Job

• Supporting the Human Resources Manager, General Manager, and Managing Director in all aspects of Human Resources Services  
• To support HR Manager on the HR departmental goals to improve performance of its functions and achieve set results
• To support the HR Manager on the progress of implementation in HR policies, strategies, and programs.

 

Duties and Responsibilities: 

The functions of Senior HR Administration Officer will be responsible:

• Participate in reviewing national staff policies and Recommend changes/additions/deletions to the HR/Admin Manager.
• Under the guidance of the HR Manager, provide support to HR team and operations staff in interpretation of HR policies and procedures and provide technical support on HR issues.
• Work with HR Manager and HR coordinator on implementation of strategic planning of the department.
• Foster and facilitate the development of cooperative professional relations between and among staff at all levels.
• Provide advice and support to HR teams in the interpretation of HR policies and procedures and provide technical support on HR  and Admin related matters, including but not limited to, recruitment, orientation, career development, performance evaluation,  disciplinary action  and separation 

 Job Responsibility #2 Talent Acquisition and Management:

• Participate in recruitment process of hire positions.  Posting positions inappropriate media, CV review, interviewing, reference check, job offer, leading the orientation and travel arrangement. 
• Advice Supervisors with reviewing job descriptions, posting job advertisements, screening applicants, conducting job interviews/written tests, reference checks, extending job offers, and ensuring new employee’s paper work/hire pack is processed accurately.
• Ensure that recruitment process is fair and transparent and in line with National Group of Companies HR policies and procedures.
• Ensure proper orientation for all new staff with periodic follow up fields visits for additional support to field teams; collaborate and coordinate with other departments to provide an engaging and welcoming orientation
• Maintain good working relationships with other department and provide feedback to HR/Administration Manager on HR issues.
• Advise and conduct employees on exit management process for exiting employees and maintain its copies on the file. 

Job Responsibility #3 Staff Relations and Administration Support:

• Review new employees contract agreements and ensure the new employees’ data is updated to date on the workday before the contract is approved.
• Ensure the HR/Admin staff prepares payments for Administrative work in timely manner. And prepare payments for the field office in a timely manner.
• Ensure that all personnel documents of the field office staff are updated and maintained in the personnel files including the ex-staff file.
• Follow up of employee contract extension.
• Assist in writing personnel letters as required (transfer, Promotion, increment, acceptance of resignation, and others).

Job Responsibility #4 Performance Management:

• Coordinates the performance management cycle and with the support of the HRM ensures that mid-year and annual reviews are carried out.
• Supports supervisors and staff in the goal-setting, end of probation, or annual performance reviews ensuring proper documentation of performance appraisals.
• Supports supervisors to identify training needs or performance gaps of staff.

Job Responsibility #5 Supervision and Support:

• Manage, train, coach HR/Admin officer the HR/Admin assistant creates a detailed plan to build capacity including performance objectives and development in collaboration with the HR Manager.
• Conduct a timely performance evaluation
• Work on the career development plan of the subordinate.
• Ensure that the subordinate is working in a harmonized manner.
• Provide technical support and on-the-job training for field-based HR/ admin staff.
• Nominate a staff from the field office to be coached/mentored. Train/coach them and bring difference on their skill.
• Follow up the implementation of improvement plan according to the feedback’s given at the time of coaching or collected from Roving HR/Admin Manager. 

 

Skills

• University Degree/Post Graduate degree in Management, Business Administration, Accounting or related
• 4 years’ experience for degree holders and 6 years of experience in office administration and human resources.
• NGO experience in Human resources is preferable.
• Strong organizational skills
• Computer literate especially word and excel. 
• Excellent in English and Somali both speaking & writing. 
• Ability to work under pressure. 

Desired Qualifications

• Knowledge and understanding of local employment standards, and occupational health 
• Strong MS office and the ability to use technology to collaborate across a global organization.
• Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labor relations and negotiation, and Human Resources Information Systems.
• Good conflict management skills.

Job Details

Job Location	Hargeisa Somaliland
Company Industry	Trading & Commodity Trading
Company Type	Employer (Private Sector)
Job Role	Human Resources and Administration
Employment Type	Full-Time Employee
Monthly Salary Range	Unspecified
Number of Vacancies	1

 

Preferred Candidate

Career Level	Mid-Career
Years of Experience	Min: 4
Degree	Bachelor's degree / higher diploma
Education	Human Resources Management/ Business Administration.

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